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The Government’s Skills for Life strategy has been introduced to ensure that everyone develops their literacy, language and numeracy skills to a level that helps them function effectively at work and in society in general.
The business case
A strong foundation in reading, writing, language and numeracy skills means:
- More accurate paperwork
- Reduced time wasted through administrative errors – and an increase in accurate customer orders
- Improved calculations on the shop floor and in the office
- Effective communications – with customers, between teams
- Quicker and easier adjustment to changing working practices
- Qualified staff, recognised and valued – by your company and your customers
The benefits
The potential benefits of developing essential skills are:
- Improved performance
- Improved quality assurance
- Improved communication
- Improved compliance with regulations
- Improved customer relations
- Improved recruitment
- Improved staff retention
- Realising existing potential
- Increased profit
Identify the need, organise the learning, plan for the future
The best way to improve skills in the workplace is to use tasks, documents, tools and equipment of your workplace as a vehicle for learning. These could include: wages slips, timesheets, business letters, minutes from meetings, web pages, customer interactions. Any training materials or courses delivered to your staff will be directly and clearly relevant to their job roles. A quality supplier will arrange support and training to fit in with your timing and to suit your staff’s requirements. Learning can come in different shapes and sizes depending on what you need and the time and space available. If you use a quality training supplier, tailoring a learning programme to your needs is a key part of what they have to offer.
What help is available
For information and advice on literacy and numeracy programmes please contact a skills broker on: 0800 015 55 45 Monday to Friday 8am to 10pm |
