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What are Quality Marks?
Quality Marks are awarded by different recognised institutions to measure the quality of provision by an organisation. Detailed below are the different quality marks.
CoVEs
 Centres of Vocational Excellence (CoVEs) are specialist areas of vocational provision. They focus on enhancing the skills and careers of those already in work and improve the employment prospects of those seeking work.
Click here to find out more about CoVEs.
Investors in People
 Investors in People is a national quality standard which sets a level of good practice for improving an organisation's performance through its people.
Click here to find out more about Investors in People.
Customer First
 Customer First is the quality assurance framework for providers and delivers publicly funded business support.
Click here to find out more about Customer First.
Charter Mark
 Charter Mark is the Government's national standard for excellence in customer service. It is a registered certification mark, which is owned by the Cabinet Office. The Charter Mark Team determines the policy and administration of the scheme. Click here to find out more about Charter Mark.
Matrix Quality System
 The Matrix Quality System is a national quality standard for organisations delivering information, advice and guidance services. Click here to find out more about the Matrix Quality System.
Learning and Skills Beacon Status
 The Learning and Skills Beacon status highlights excellence and innovation which exists within the further education system. This prestigious award celebrates learning providers that deliver outstanding teaching and learning. Click here to find out more about the Learning and Skills Beacon.
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